Technical Debt Interest is invisible until it is not — and by the time it surfaces in retention or monetization, it is already priced into the model.
I operate as the Co-Pilot through the GaaS transition window: installing the Governance Framework that makes the cost of every deferred decision visible to leadership before it compounds into a board-level incident. Retention erosion is arrested while there is still a recovery window.
Engagements are qualified individually — a direct conversation to understand the context and confirm fit. No procurement cycle, no service tiers.